Please review the general information, terms, and conditions for our Guided trips below prior to completing your Reservation Form. ‘Black Sheep’ refers to Black Sheep Touring Co., Ltd.

Prices
Due to the fluctuating nature of exchange rates, our tours are priced and sold in New Zealand dollars only. Check with one of our Travel Consultants, use our online currency converter or contact your bank for indicative pricing in your currency of choice.

  • A single supplement is charged for individuals requesting or requiring a single room.
  • Prices include a New Zealand Goods and Services Tax (GST) of 15%.
  • Prices are subject to change in the event of supplier increases and/or GST fluctuations.

Payment
Your reservation is held with a deposit of NZ$1500 per person, accompanied by your completed Reservation Form(s). Your deposit can be paid in one of three ways: include your Visa or MasterCard details on your Reservation Form, call a Black Sheep Travel Consultant with your credit card information, or make a New Zealand dollar bank transfer. Contact a Black Sheep Travel Consultant for transfer details.

Please note that the exchange rate used on the date of your deposit does not lock in the exchange rate for the remaining balance payment of your tour if that payment is made at a later date. To secure an exchange rate, your tour may be paid for in full at the same time as your deposit or anytime prior to the full balance due date as advised below.

The following balance-payment conditions apply to Experience Group Tours only:

  • The balance of tour payment for all Experience Group Tours except the Wild South Experience tour is due at least 60 days before the New Zealand departure date of your tour.
  • The balance of payment for the Wild South Experience tour is due at least 120 days before the New Zealand departure date of your tour.
  • To secure an exchange rate, your tour may be paid for in full at the same time as your deposit or any time prior to the full balance due date as advised above.
  • Black Sheep’s acceptance of your deposit and receipt of your Reservation Form(s) confirms space on your tour of choice.

The following conditions apply to Private Tours only:

  • The balance of tour payment is due at least 90 days before the New Zealand departure date of your tour.
  • The receipt of your deposit begins the booking process of your Private Tour. Once bookings have been made, final pricing of your our will be advised and a Confirmation Packet will be sent to you confirming all arrangements and providing further information about New Zealand and the details of your tour.

Cancellation & Refund Policy
Please note the following conditions for all tours:

  • Deposits are non-refundable.
  • If unforeseen circumstances require a change in itinerary, Black Sheep will make every effort to ensure alternative accommodations and/or activities are of the same high quality and will keep route modifications minimal. In the case where the tour has to be truncated for any reason, Black Sheep will refund the portion of the tour that was missed. The value of the refund will be calculated based on the per diem cost of the tour multiplied by the number of days missed.
  • Black Sheep reserves the right to cancel any tour at any time for any reason, including if insufficient reservations are made for the tour or if Black Sheep believes the quality of the trip or the safety of its guests would be compromised. In this instance, all payments received will be refunded 21 days before the scheduled departure of the tour. This will constitute full and final settlement. In the event of cancellation, Black Sheep is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs. Travel insurance is highly recommended to cover any unforeseen circumstances that might affect your trip.
  • All cancellations by a potential Black Sheep traveler must be advised to Black Sheep Touring Co. in writing.

The following cancellation conditions apply to Experience Group Tours only:

  • For cancellations received less than 45 days before the New Zealand departure date of your tour, all money received will be refunded, less the reservation deposit of NZ$1500 and any supplier fees, provided all spaces on the tour are filled. If all spaces are not filled, no refund is due.

The following cancellation conditions apply to Private Tours only:

  • For cancellations received less than 90 days before the New Zealand departure date of your tour, no refund is due.

Insurance & Compensation
In the event of an accident, medical costs for visitors to New Zealand are partially covered by the Accident Compensation Commission overseen by the New Zealand Government (details of the coverage are listed at www.acc.co.nz). In addition, Black Sheep Touring Co. Ltd carries a NZ$1 million broad form liability insurance policy. However, because neither of these programs guarantees total cover in all situations, it is strongly recommended that all travelers obtain a travel insurance policy for the duration of their trip. This protects you financially from unforeseen circumstances such as illness, family emergencies, lost luggage, or other situations that may affect your travel plans. Our Travel Consultants can help you obtain travel insurance if you wish. Please feel free to discuss this option when booking.

Passports & Visas
All international visitors to New Zealand require a valid passport and a departing air ticket. The passport must be valid for three months beyond your scheduled departure date from New Zealand. US and Canadian citizens do not need to apply for a Visitor’s Visa if planning to visit for three months or less. British citizens may be granted a Visitor’s Permit valid for six months on arrival. These conditions are as of the time of print. Please check with one of our Travel Consultants or visit the New Zealand immigration website (www.immigration.govt.nz) for the latest requirements, or if you are a citizen of a country other than those above.

Airfares
International and domestic airfares are not included in the tour price, with the exception of those domestic flights occurring within the structure of the tour. As a complimentary service, however, we are happy to organize all your international and domestic flights for you. This is designed to make your trip preparation even easier. When booking your tour, please advise your Tour Consultant if you need assistance with air travel.

Airport Transfers
As part of your tour package, we will welcome you and bid you farewell at the airport, provided your arrival and departure times correspond with the tour start and finish times outlined in the itinerary. If they do not, we will help to make alternative arrangements.

Health & Age Guidelines
Our Experience and Adventurer tours feature soft adventures and, as such, require moderate physical fitness to fully enjoy their activities. Please inform us of any health restrictions you may have that are likely to limit your participation on the tour or could put you at risk throughout the tour. We reserve the right to decline the reservations of guests who, in our opinion, may be at serious risk due to any medical conditions they may have or who may put fellow travelers at risk.

The minimum age for participation in our Experience and Adventurer tours is 18 years. There is no age restriction on our Private/Designer tours.

Travel Companions
Our small-group tours attract people of diverse backgrounds and ages who have a common interest in a physically, culturally, ecologically, and socially stimulating vacation. By traveling in a small group, our guests maintain intimacy with the environment while relaxing and enjoying the company of other interesting, thoughtful people. Our tours are often the starting point for lasting friendships that continue long after the return home.

We want to make sure you have the best travel experience possible and trust your travel companions will add to your enjoyment. However, guests who, by their actions, are significantly degrading the experience of other guests may be asked to leave the tour at the discretion of the tour guide.

Items Not Included
Items not covered in the price of your tour include international airfares; domestic airfares outside the structure of the tour; airport transfers outside the tour schedule; departure tax; travel insurance; telephone, fax, and email charges; laundry costs; meals in those instances specified in the itinerary; alcohol other than that purchased during meals by your tour guide; and souvenirs and personal purchases.

Disclaimer
Black Sheep Touring Co. has made all reasonable effort to ensure the details on this website are accurate; however, we make no guarantee about the accuracy or completeness and disclaim all liability arising from any errors or omissions that may appear.